About Travel Saga Tourism
Travel Saga Tourism is a Dubai-based travel company, tourism company and destination management company providing holiday packages, tours and attractions, visit visa assistance, international travel services, flights and hotel reservations.
Established in Dubai in 2021, Travel Saga began with a single travel desk and has grown into a wider travel network with a strong physical presence across the city. Today, our team serves travellers visiting the UAE as well as customers planning holidays to international destinations.
As a tourism company licensed by Dubai’s Department of Economy and Tourism, we combine digital travel services with on-ground customer support through our offices and travel desks. Our aim is simple: to help travellers plan, book and experience their journeys with clear information, practical assistance and access to a wide range of travel services.
Travel Saga Tourism at a Glance
From our beginnings with a single travel desk in Dubai to a growing travel network, Travel Saga Tourism has continued to expand its presence, services and relationships across the travel industry.
2021
Established in Dubai
32 Travel Desks Across Dubai
4x
TripAdvisor Travellers’ Choice
2023 • 2024 • 2025 • 2026
3,000+
TripAdvisor Reviews
DET / DTCM
Licensed Tourism Company in Dubai
Our Journey: From One Travel Desk to a Growing Travel Network
Travel Saga Tourism began its journey in Dubai in May 2021 with one travel desk and a clear vision to build a travel company that travellers could trust and access locally.
Since then, our journey has grown beyond that first location into a wider network of travel desks, travel services, people, industry relationships and specialist platforms. While the company continues to evolve, our focus remains on strengthening the way we serve travellers and building lasting relationships across Dubai’s tourism industry.
2021 — Where Our Journey Started
Travel Saga Tourism was founded in Dubai in May 2021 by Jeetu Sainani. The journey began with a single travel desk, serving travellers looking for tours, activities and assistance with their travel plans.
That first desk became the foundation for a larger vision: to build a Dubai-based travel company that combines convenient access to travel services with on-ground customer support.
Building Our Presence Across Dubai
As the business developed, Travel Saga expanded beyond its first location and established travel desks across hotels and key locations in Dubai.
At the same time, we broadened our services beyond tours and activities to include Dubai and international holiday packages, visa assistance, flights, hotel reservations and other travel services.
Our growth has also included a larger team, new industry relationships and specialist travel platforms focused on different areas of tourism.
2023 — Our First TripAdvisor Travellers’ Choice Award
In 2023, Travel Saga Tourism received its first TripAdvisor Travellers’ Choice Award, marking an important milestone in our journey.
2024–2025 — Growing Our Network and Recognition
Travel Saga continued to strengthen its presence across Dubai while expanding its travel services, customer reach and industry relationships.
During this period, we received the TripAdvisor Travellers’ Choice Award in both 2024 and 2025, continuing the recognition first achieved in 2023.
2026 — Four Consecutive Travellers’ Choice Awards
In 2026, Travel Saga Tourism received the TripAdvisor Travellers’ Choice Award for the fourth consecutive year.
Recognition across 2023, 2024, 2025 and 2026 reflects the experiences shared by travellers and the work of the people across Travel Saga who serve them.
Our journey is still continuing. As Travel Saga grows, we remain focused on strengthening our operations, developing our travel network, building meaningful industry relationships and improving the experience we provide to travellers.
Travel Services We Provide
Travel Saga Tourism brings together essential travel services for travellers exploring Dubai and planning journeys around the world. From holidays and tours to visas, flights and hotels, our Dubai-based travel team helps customers find and arrange the services they need for their journey.
Dubai Holiday Packages
Discover Dubai holiday packages for different travel durations, budgets and holiday styles, with options to combine accommodation, sightseeing & memorable experiences.
International Holiday Packages
Explore international holiday packages across popular destinations, with travel options designed for families, couples, groups and different holiday preferences.
Dubai Tours & Attractions
Experience Dubai and the UAE through sightseeing tours, desert safaris, cruises, attractions, theme parks and other memorable activities.
Dubai Visit Visa Services
Get assistance with Dubai visit visa options, documentation and the application process based on your travel requirements and eligibility.
International Visa Services
Get visa assistance for eligible international destinations, including guidance on application requirements and supporting documentation
Flights & Hotel Reservations
Arrange flights and accommodation for Dubai and international travel with assistance from our travel team, bringing more of your journey together in one place.
Our Presence in Dubai & India
Travel Saga Tourism has grown beyond its first travel desk into a wider physical network designed to keep our team accessible to travellers, customers and business partners.
Our Dubai headquarters supports the wider operation, while our travel desks across the city bring our services closer to guests during their stay. Our presence also extends to India through Travel Saga Holidays India Pvt. Ltd., supporting travellers planning international holidays from India.
Our Dubai Headquarters
Travel Saga Tourism is headquartered at New Century City Tower, Ittihad Road, Port Saeed, Dubai.
Our headquarters serves as a central hub for the business, bringing together teams responsible for operations, administration, accounts, travel services and other areas of the company.
From here, our teams support the wider Travel Saga network and coordinate with our travel desks, customers and industry partners across Dubai.
32 Travel Desks Across Dubai
One of the most important parts of Travel Saga’s local presence is our network of 32 travel desks across Dubai. Located across hotels and key locations, these desks give travellers direct access to our travel team during their stay.
Travel Saga Holidays India
Our presence extends to India through Travel Saga Holidays India Pvt. Ltd., based in Vaishali Nagar, Jaipur.
The India-based company focuses on international holiday packages and travel services for customers travelling from India. It works closely with our Dubai operation, particularly for travellers planning holidays and experiences in Dubai and the UAE.
Together, our Dubai and India operations allow the wider Travel Saga network to serve travellers at different stages of their journey while maintaining local support in key markets.
Our Hotel Travel Desk Network
Our hotel travel desk network is an important part of Travel Saga Tourism’s physical presence in Dubai. By operating travel desks within hotels, we bring our services closer to guests and give travellers the opportunity to speak directly with our team during their stay.
At these locations, our travel representatives assist guests with discovering Dubai tours, attractions, desert experiences and other travel services. This on-ground presence complements our online services and gives travellers another convenient way to plan and arrange experiences while they are in Dubai.
Bringing Travel Assistance Closer to Hotel Guests
Our travel desks are designed to make local travel assistance more accessible. Guests can speak with our representatives, understand available experiences, discuss suitable options and get help with their travel arrangements.
For Travel Saga, these desks are also an important part of our relationship with Dubai’s hospitality industry. We work with hotels to provide professional travel and excursion assistance for their guests while maintaining the service standards expected from both Travel Saga and the properties where we operate.
Selected Hotels in Our Travel Desk Network
Work With Travel Saga Tourism
We continue to build relationships with hotels and hospitality businesses looking to provide convenient tours, activities and travel assistance to their guests.
Our travel desk model combines on-site customer assistance with access to Travel Saga’s wider network of tours, attractions and travel services.
Our Attraction & Experience Network
Travel Saga Tourism works across Dubai and the UAE’s tourism ecosystem to connect travellers with popular attractions, entertainment destinations and memorable experiences.
Our network gives travellers access to a wide range of options, from iconic Dubai landmarks and observation experiences to theme parks, waterparks, family attractions, sightseeing experiences and major entertainment destinations in Abu Dhabi.
By bringing these experiences together with our tours, Dubai holiday packages and on-ground travel services, we can help travellers build more complete itineraries around the places and activities they want to experience.
Experiences Across Dubai & the UAE
Our attraction and experience network includes access to some of the UAE’s most recognised tourism and entertainment destinations.
Our Specialist Travel Platforms
As Travel Saga Tourism has grown, we operate a network of specialist travel websites focused on particular experiences, destinations and travel services.
These platforms make it easier for travellers to find more focused information and explore options related to specific travel needs, while remaining connected to the wider Travel Saga Tourism network.
Rather than trying to cover every travel requirement through a single website, our specialist platforms allow us to build deeper resources around some of the experiences and services our customers search for most.
Dubai Desert Experiences
Our specialist desert platforms help travellers explore different ways to experience Dubai’s desert, including morning and evening safaris, private experiences, heritage safaris, dune activities and other desert adventures.
Dubai Sightseeing & Attractions
Our sightseeing platforms focus on helping travellers discover Dubai’s landmarks, city tours, attractions and places to visit, while our Abu Dhabi platform extends destination coverage across the UAE.
Dubai Visit Visa Platforms
Our dedicated visa platforms provide focused information and assistance for travellers looking to understand and apply for Dubai visit visa services.
Our Platform:
Yacht Experiences in Dubai
Our specialist yacht platform focuses on Dubai yacht rentals, shared yacht experiences, private charters and experiences on the water.
Our Platform:
Dubai Hot Air Balloon Experiences
Our hot air balloon platforms focus on helping travellers discover balloon experiences over Dubai’s desert landscape.
Dubai New Year Experiences
Our New Year platforms focus on Dubai New Year’s Eve celebrations, including yacht parties, cruises and other experiences created around one of the city’s biggest nights of the year.
Our Platform:
These specialist platforms form part of Travel Saga Tourism’s wider digital travel presence. Together, they help us organise information around specific travel interests while giving travellers more focused ways to discover the experiences and services they are looking for.
Meet the Travel Saga Team
Behind Travel Saga Tourism is a team of travel professionals working across operations, business development, travel desks, customer service and travel planning.
As our network has grown, so has the team responsible for supporting our travellers, hotel travel desks, industry relationships and day-to-day operations. Our people bring together local knowledge, travel experience and direct customer interaction to keep Travel Saga connected with the travellers and partners we serve.
Jeetu Sainani
CEO & Founder
Hardik Sadnani
Business Development Manager
Deepesh Tejwani
Head of Operations
Komal Sainani
Travel Desk Supervisor
Riany
Senior Travel Consultant
Gunjan Bhagtani
Travel Consultant
Meet Our Founder
Travel Saga Tourism was founded by Jeetu Sainani in Dubai in 2021, building on his professional background in sales, business development and the UAE travel and tourism industry.
Jeetu Sainani — Founder & CEO
Jeetu Sainani’s professional journey in Dubai began in sales, where he developed experience in customer relationships, business development and working within the UAE market. His career later moved into travel and tourism, where he gained further experience in sales management and the Dubai tourism industry.
In 2021, he founded Travel Saga Tourism and opened its first travel desk in Dubai. From that first location, he has remained closely involved in the development of the company, including its travel desk network, operations, industry relationships, digital platforms and expansion into new areas of travel.
His leadership approach remains hands-on and focused on people. He believes that sustainable business growth depends on building capable teams, maintaining strong relationships and continuing to improve the experience offered to customers and business partners.
Today, his focus is on strengthening Travel Saga Tourism as a Dubai-based travel company while developing new opportunities across holidays, tours, travel services and international markets.
Jeetu Sainani
Founder & CEO, Travel Saga Tourism
10+ Years
Dubai, UAE
Recognised by Travellers
The experiences and feedback shared by our customers are an important part of Travel Saga Tourism’s journey. Over the years, travellers have reviewed their experiences with our team across tours, activities and other travel services.
This customer feedback has also contributed to independent recognition for Travel Saga Tourism on TripAdvisor.
Four Consecutive TripAdvisor Travellers’ Choice Awards
Travel Saga Tourism has received the TripAdvisor Travellers’ Choice Award for four consecutive years:
2023 • 2024 • 2025 • 2026
Receiving the recognition across four consecutive years represents an important milestone for our team and reflects the experiences shared by travellers who have chosen Travel Saga Tourism.
3,000+ TripAdvisor Reviews
More than 3,000 traveller reviews on TripAdvisor provide customers with another way to learn about experiences booked with Travel Saga Tourism.
Rather than asking travellers to rely only on what we say about ourselves, we encourage them to explore independent customer feedback when considering their travel plans.
Our Policies, Principles & Company Information
Trust is built not only through the travel experiences we provide, but also through being clear about who we are, how we operate and the standards we follow.
Travel Saga Tourism maintains dedicated policies and company information pages to help travellers, partners and website visitors understand our business, booking practices, ownership, approach to content and handling of personal information.
Ethics Policy
Our Ethics Policy sets out the principles that guide how we conduct our business and interact with customers, employees, partners and other stakeholders.
It reflects our approach to responsible business practices, professional conduct and honest communication.
Read Our Ethics Policy
Booking & Company Policies
Our policies provide important information about booking conditions, payments, cancellations, refunds, liability and other terms that may apply when customers use our travel services.
We encourage travellers to review the applicable terms before completing a booking.
Read Our Policies
Ownership & Company Information
We believe visitors should be able to understand the company behind the services they use.
Our Ownership & Company Information page provides further information about Travel Saga Tourism, its ownership and the business entities connected with our operations.
Privacy Policy
Our Privacy Policy explains how personal information may be collected, used and handled when visitors interact with Travel Saga websites and services.
Read Our Privacy Policy
Publishing Principles
Travel information can influence important decisions. Our Publishing Principles explain the standards we follow when creating, reviewing, updating and presenting information across our websites.
They form part of our commitment to making the information we publish useful, responsible and transparent.
Read Our Publishing Principles
Our Commitment to Travellers & Partners
Travel Saga Tourism has grown since 2021, but our approach remains centred on the people and businesses that place their trust in us.
For travellers, this means working to provide clear information, practical travel assistance and access to services that help make planning and experiencing a journey easier.
For our hotel, attraction and tourism partners, it means building professional relationships based on communication, cooperation and long-term value.
As Travel Saga continues to expand its services, travel network and international presence, we remain committed to responsible growth. We will continue learning, improving our operations and strengthening the standards that support the experiences we provide.
Our goal is not simply to grow bigger. It is to build a stronger travel company that travellers can return to, employees can grow with and industry partners can confidently work with.
Plan Your Journey With Travel Saga Tourism
Whether you are planning a Dubai holiday, looking for tours and attractions, arranging a visit visa or preparing for an international trip, our travel team is ready to assist.
Tell us where you want to go, when you are travelling and what you need. Our team can help you explore suitable travel options and take the next step in planning your journey.
Quick Service Line:
Dubai Holidays • International Holidays • Tours & Attractions • Visas • Flights • Hotels
Customer Assistance:
